ENGL510 Week 1 | General English in English - Chamberlain university
- Decide on the best way to de-escalate the conflict, and then create the appropriate message. For example, you may choose to respond to the e-mail with another e-mail, or you may choose to respond in a different communication channel. If you decide to "change the channel," so to speak, you might choose to respond with a phone call, a video conference, or a personal meeting. You will then create that message. For good ideas on how to respond effectively to a rude or inappropriate e-mail, Chapter 10 of our textbook is a must read.
Requirements:
This should include the angry e-mail, written in the style of an e-mail. The length should be no longer than one page. It should include the de-escalating response written in the appropriate format. If you choose an e-mail, write it in the style of an e-mail. If you choose a phone call, personal meeting, or video conference, you'll create a brief, imaginary dialogue between you and the angry colleague or client in which you de-escalate the conflict. Conclude with a one-paragraph discussion of your communication channel choice. In other words, explain why you decided to respond in the way you did. ENGL510 Foundations of Professional Communication Week 6 Assignment Outlining Your Presentation A great first step when approaching a longer communication task is to create an outline. A well-written outline provides a clear organizational template and structure for a presentation, such as the one you are working on. Ultimately, the presentation you complete in Week 8 will draw upon and follow the outline you create here. Use the sample outline in Chapter 12 of our textbook as a guide. Before starting work on this assignment, be sure to read the opening section of Chapter 12, pages 279–288.
Requirements
Purpose statement: A declaration of the goal of your presentation Thesis statement: A one-sentence summation of the central idea of your presentation Three main points: Specific ideas related to the presentation topic At least two subpoints for each main point: Subpoints help to explain main points Sub-subpoints, as needed: Sub-subpoints help to explain subpoints ENGL510 Foundations of Professional Communication Week 7 Assignment Annotated Bibliography As Chapter 13 of our textbook notes, an effective presentation must have solid support in the form of research. Toward that end, this week you will create an annotated bibliography consisting of at least four high-quality sources in support of your presentation topic. At least two of these sources must come from a library database, such as Ebscohost or ProQuest. The annotations should be listed in alphabetical order (by lead author's last name or first word of the title if no author) and include the following elements. The reference in APA format A summary of the article written in your own words (Warning: Do not copy the abstract.) One quotation from the article, incorporated into a sentence, written in APA style, including author, date, and page number An overall assessment of the article and how you feel it will fit into your presentation A sample annotation is shown below. Reference: Austermuehle, E. (2018). Monitoring employees through GPS technology: What is legal and what are best practices? Employee Relations Law Journal, 44(1), 10-14. Summary: Austermuehle's article shows that there are a number of benefits to employee monitoring, as well as some risks that need to be accounted for. Among the benefits are making sure that employees are adhering to laws and company policies, improving employee productivity, and increasing employee safety. On the other hand, risks include invading employee privacy, which may result in litigation or lower employee morale. Austermuehle believes that employee monitoring can be beneficial, but argues that it must comply with the law, be used only for legitimate reasons, and not be used outside of work hours. In addition, a clear written policy on monitoring should be provided to employees. Quotation: Austermuehle (2018) states that "employers should monitor employees only to the extent that it is justified by a business need" (p. 13). Overall Assessment: Austermuehle's article is well written, well researched, and presents a balanced approach to a controversial topic. It will prove useful in my presentation on employee monitoring. ENGL510 Foundations of Professional Communication Week 8 Assignment Persuasive Presentation Your presentation is due this week. Review the instructions from Week 6, draw from the outline from Week 6, the annotated bibliography from Week 7, and the grading rubric below as you complete your assignment. Remember that classes end on Saturday at midnight, so you must submit your presentation by that deadline.