Financial worksheet | Business & Finance homework help
- Select a strategy for improvement. Be specific as we will use it in the next section.
Making an Intervention Now that we have identified the issue and fully defined it, we will craft an intervention. For this, we will use the continuous quality improvement tool, the PDCA cycle. Using your strategy for improvement, plan for the cycle. · Plan: Describe the intervention you would make to address your problem. Why did you select this strategy and how does it address the complexities of the problem? · Do: How would you implement the intervention? Who does what and when? Consider when measurements might be taken. · Check: What metrics would you measure to assess if improvements are being made? Why do you think those measurements demonstrate effects directly related to your intervention? Be specific on what you are measuring and why. Some ideas include Key Performance Indicators (KPI) like accuracy rate, late tray delivery %, tray waste reduction, test trays with surveys, etc. Additional research in the literature or professional guidelines might be helpful here for considering possible indicators. · Act: How would you define success from your measurements? What would you hope to see to define the intervention as a success? If it is successful, what would you do next? If the intervention needs further refinement, what would you do next? Reflection on Barriers and Sustainability One of the most important elements of CQI is that the process never ends. Because of this, we need to have forethought about potential barriers to our efforts and how to maintain improvements over time. · Reflect on potential barriers to your intervention. What kinds of things could get in the way of following your PDCA cycle steps (staff resistance, budget limits, etc)? Be specific to your scenario. Pick two of these potential barriers and discuss how you as the manager would overcome them. · What would you plan for maintaining your improvements over time? Consider how you would assess continued success and possible timelines. Writing a Formal Proposal Clearly communicating a CQI initiative to all your stakeholders is vital for success. A formal proposal for CQI outlines a systematic, data-driven approach to identify and address areas for improvement within an organization. It is structured similarly to a research paper, including sections introducing the problem, defining the intervention, discussing implementation, and evaluation of the outcomes.
For your Formal Proposal, use the following sections:
· Introduction and Purpose · Discuss the information from your answers in “Defining your Scenario” · Current State Analysis · Discuss what is currently happening with the problem using the answers from “Problem Identification” · Include your Fishbone Diagram · Proposed Intervention and Strategy · Discuss the “Making an Intervention” section, focusing on the PDCA cycle and how it will be utilized · Evaluation and Monitoring · Discuss the “Making an Intervention” measurements and how they demonstrate success · Sustainability and Continuous Improvement · Discuss the answers in “Reflections on Barriers and Sustainability” · Make sure to include the two potential barriers and how you would overcome them Feel free to use tables, bulleted lists, pictures, graphics, etc if it makes it easier to understand for your audience, which includes employees of your kitchen and management of the facility.