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- Woolhandler S and others. Proposal of the Physicians’ Work- ing Group for Single-Payer National Health Insurance. JAMA 290:798–805, 2003.
Chapter Twenty-Five Consumer Laws, agenCies, and strategies All of us are exposed daily to many ideas about health, some of which are accurate and some not. . . . When you are well, unless you are taken in to an extreme degree, what you believe may not matter much. But if you have a health problem—particularly a serious one—misplacing your trust can seriously harm you or others who rely upon your judgment. Stephen Barrett, M.D. Victor herBert, M.D., J.D.1 The basis of consumer protection. . . is to protect the buyer in societal circumstances which make him helpless, or put him on an unequal footing with the seller. Warren G. MaGnuSon2 u.S. Senator, 1944–1981 When a situation can be solved with education, we will serve as the instructor. When a sterner approach is called for, we will be the cop. Frank e. YounG, M.D., ph.D.3 FDa coMMiSSioner, 1984–1989 “More bad news from the FDA today: It seems that the flag, motherhood, and apple pie have all been found to contain cancer-causing agents.” reprinteD FroM priVate practice Part Six Protection of the Consumer504 The basic principles of consumer protection in health matters were outlined by President John F. Kennedy in a message to Congress in 1962. Although Kennedy’s “Consumer Bill of Rights” had little immediate impact, it still provides a framework for future generations: People deserve to be provided with safe and effective foods, drugs, cosmetics, medical devices, and services by health-care practitioners. They must receive accurate information, through advertising and other media, that will enable them to make intel- ligent and free choices. Individuals have the right to speak out and be heard, to complain, and to know where to complain when they have been misled or exploited. Implementation of these rights requires five things: