Discussion board | Applied Sciences homework help
6. Skill Builder
Describe an avoiding, accommodating, competing, collaborating, and compromising response to each of the following situations. Then decide which approach you would recommend. Because the meaning of a message varies with the context, you will need to decide on the specifics of the situation to make an informed choice. Explain your choice, using the information on p. 138. 313 a. At 4:30 pm, just before her assistant is scheduled to leave work for the day, a boss asks the assistant to work late to retype a 25-page report that is due the next morning. The assistant has purchased nonrefundable tickets to attend a concert that evening. b. The coworker with whom you share a small cubicle habitually leaves papers, files, and books strewn all over her desk. The litter bugs you. In addition, you are concerned it gives your clients a bad impression. c. The assistant manager of a bookstore is confronted by a customer who demands a refund for a book he claims was a gift. The book has several crumpled pages and a torn cover. d. You are the facilitator of a student group that is writing a research report worth half of your grade for the term. One group member misses two meetings without contacting you. When he returns, he explains he had a family emergency and asks what he can do to make up the work.