Week 5 discussion response- managerial finance | Management homework help
3. Revenue Cycle Optimization (Mixed Practice)
Aurora Health Care’s focus on revenue cycle optimization, streamlining the billing, coding, and collections process, demonstrates attention to liquidity and profitability (HFMA, 2020). While automation and process improvements can enhance cash flow and reduce bad debt, overly aggressive collection practices or administrative burdens on clinical staff may have unintended consequences, such as patient dissatisfaction or reduced provider engagement (Gupta et al., 2021). Thus, the categorization of this practice depends on the balance achieved between financial efficiency and organizational mission. Analysis and Rationale The strategic capital investments in technology are categorized as positive financial practices because they fulfill multiple pillars of organizational financial health: enhancing operational efficiency, supporting regulatory compliance, and ensuring long-term adaptability in a rapidly evolving healthcare landscape (Adler-Milstein & Jha, 2017). The evidence lies in industry studies that link HIT investments to improved outcomes and cost savings over time (Buntin et al., 2011). Cost management initiatives are also generally positive, provided they are implemented with a holistic view of organizational impact. Evidence-based analysis must include not only financial metrics but also quality and satisfaction outcomes (Kaufman Hall, 2021). If cost reduction leads to service gaps or staff burnout, the practice may ultimately undermine sustainability (Nowicki, 2022). Revenue cycle optimization is a mixed practice. While it can improve liquidity and profitability, the evidence suggests that an overemphasis on financial metrics at the expense of patient experience or provider workflow can be detrimental (Gupta et al., 2021). A balanced approach, informed by data on both financial and non-financial outcomes, is essential for categorizing this practice as truly supportive of economic health (HFMA, 2020). In summary, Aurora Health Care's organizational financial health is best defined as the ability to maintain solvency, invest strategically, and adapt to change while fulfilling its mission to deliver quality care (Finkler et al., 2022). Key assessment factors include liquidity, profitability, operational efficiency, debt management, and sustainability. Aurora Health Care’s practices, such as strategic technology investments, cost management initiatives, and revenue cycle optimization, offer evidence-based examples of how financial health can be fostered or, if misapplied, compromised. Ongoing assessment and a balanced, data-driven approach are essential to ensuring that financial practices support both the organization’s financial goals and its commitment to patient care (Gapenski & Pink, 2019; Nowicki, 2022).
References:
· Adler-Milstein, J., & Jha, A. K. (2017). HITECH Act Drove Large Gains in Hospital Electronic Health Record Adoption. Health Affairs, 36(8), 1416-1422. · Buntin, M. B., Burke, M. F., Hoaglin, M. C., & Blumenthal, D. (2011). The benefits of health information technology: A review of the recent literature shows predominantly positive results. Health Affairs, 30(3), 464-471. · Finkler, S. A., Smith, D. L., & Calabrese, T. D. (2022). Financial Management for Public, Health, and Not-for-Profit Organizations (6th ed.). SAGE Publications. · Gapenski, L. C., & Pink, G. H. (2019). Understanding Healthcare Financial Management (8th ed.). Health Administration Press. · Gupta, A., Gupte, S., & Jain, S. (2021). Impact of Hospital Revenue Cycle Management on Financial Sustainability. Journal of Healthcare Management, 66(4), 247-256. · HFMA (2020). Best Practices in Revenue Cycle Management for Hospitals and Health Systems. Healthcare Financial Management Association. · Kaufman Hall (2021). Healthcare Financial Outlook: Perspectives and Strategies for 2021. · Nowicki, M. (2022). Introduction to the Financial Management of Healthcare Organizations (8th ed.). Health Administration Press.
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